Focus on Drone delivery: The next disruption in grocery
Pizzas could arrive from the sky in New Zealand and perhaps soon in Europe. This is not science fiction but reality. Indeed, Domino’s Pizza Enterprises has announced its partnership with Flirtey, leader in drone deliveries, to launch the first pizza deliveries drone service in the world. The two companies celebrated their alliance by organizing a demo in Auckland, New Zealand on 25 August 2016.
This event marks the end of the approval process by Flirtey and the beginning of this experiment from a Domino’s restaurant in New Zealand.
Pizza delivery drone becomes a reality in New Zealand
New Zealand was chosen for this experiment because of its regulation, which allows companies to use delivery drones. According to Don Meij, Domino’s Group CEO, the company’s growth in recent years has increased significantly the number of deliveries and Domino is constantly seeking to innovate in pizza home delivery. The use of drones as a means of delivery is designed to complement Domino’s current fleet in the field.
They will include control systems and GPS online. The Pizza chain invested heavily to equip their restaurants with various delivery vehicles, such as electric scooters, electric bikes and even pizza delivery robots (DRU), the latest innovation.
For supplier it doesn’t make sense to have a 2-tonne machine delivering a 2-kilogram order. The DRU DRONE is the next step in Domino’s expansion in artificial intelligence field. It will enable them to acquire new knowledge and adopt new technologies in the business..Drone delivery allows to expand their supply zone by removing barriers such as traffic or accessibility and to provide faster and reliable delivery system.
Drone delivery could be soon possible in Europe
The first test flights will take place this year after summer in New Zealand. Domino’s will offer discounts on shipments by drone in the early stage of the test to perform later more substantial deliveries in terms of size, weight and distance, depending on the initial results and the Customer feedback. The group announced the possibility of extending the experiment to its six markets, namely: Australia, Belgium, France, the Netherlands, Japan and Germany.
Drone Delivery: The next disruption?
Except for security matters, we think Drone delivery allows companies to reach more rural customers and to reach urban customers in a much more efficient time. Moreover delivery cost would be cheaper and eco-friendly. This year, we saw many companies investing in drone delivery, among them, retailers such as:
Amazon in UK: The government permitted them to conduct drone delivery tests
7-Eleven in U.S: The convenience store chain managed a trial with drone delivery for the first time in the country
Google in Australia: Delivery drone has been tested in order to reach consumers in rural area
Did you know?
Domino’s Pizza is ready for the disruption
Domino’s Pizza makes your local pizzeria a loser, half of the company’s U.S. orders are digital. Its stock hit an all-time high in 2016 because Domino’s Pizza has aggressively courted Millennial stomachs by upping its online game and allowing young people to order via texts, voice recognition, connected voice and also tweets. Traditional pizzerias lost 21% Market share during the past decade.
Health tech received a major boost, as manufacturers unveiled a slew of snackable wellness solutions and advanced trackers that keep the whole body under surveillance. Consumers’ continuing pursuit of wellness is taking a new turn: the wellness digital. As they seek to create wellness cocoons that can protect them from threats to their health, environment and emotional state – wherever they are. These 12 innovations will be use in the future by the grocery industry. Indeed, nowadays the consumers are paying attention to the wellness and their wish is to improve the quality and well being of their daily life. In this article you will see how modern technologies and can improve the consumer’s sleep, sportings activities or even mental health !
Fitness and sportswear
Example: Activity listener– Misfit Specter
Benefit: Tracks activity and sleep, and syncs with Misfit’s mobile app over Bluetooth
How it works: Details of pricing and availability have not yet been confirmed.
Example: Ombra by Canadian sportswear startup OmSignal
Benefit: Measures and reports back on fitness metrics such as distance, heart rate and calories via the company’s OmRun platform
How it works: The OmBra gives instant feedback to the user via the accompanying app, allowing them to measure the effects of their training and workouts
Pocket health check/monitor
Example: Refit Card
Benefit: Lets users check their pulse and stress levels when the card is behind their smartphone.
How it works: The batteryless, near-field-communication based ECG monitor – a world first. It is developed by by South Korean health-tech company Solmitech. Price: $49
Example: San Francisco-based Sproutling, has developed a health sensing wearable device for babies. The device retails for $299, but the site currently shows that its sold out. Users area able to put their name in for a device on the waitlist.
Benefits: Designed to give insight into a baby’s wellbeing and predict sleeping patterns.
How it works: It tracks a baby’s heart rate, skin temperature, motion and sleep position. This is possible thanks to a wearable sensor in the form of a hypoallergenic anklet. Besides, it monitors room temperature, humidity, sound and light. Then it provides clear indicators of the optimum environment for sleep, as well as sending real-time updates to smartphone app.
Treatment and therapy
Example: Quell, a wearable band. Lets users check their pulse and stress levels when the card is behind their smartphone.
Benefit: That relieves pain, measure sleep duration and quality
How it works: Relieves pain by stimulating the user’s nerves, has been updated with an Overnight Therapy mode that will measure sleep duration and quality
Example: Fineck by Beijing studio Veari, is a wearable for the neck that tracks subtle movements via an app.
Benefit: Targeting people who experience neck strain and discomfort, tracks the neck activity and warn consumer when they are in a bad posture for too long. It also encourages consumer to adjust and exercise their neck muscles via app-based games and prompts.
How it works: Based on motion sensing.
Smart sleeper thanks to wellness digital
Example: Sleep Number’s bed mattress
Benefit: Track your heart rate, breathing and movement during sleep, and recommend when to go to bed and when to wake up to gain the most benefit
How it works: It Bed features sensors that track movement, heart rate and breathing, and then suggests ways to improve the user’s rest patterns – such as improved levels of firmness, comfort and support for their mattress
Example: A San Diego-based startup company, Hush, consists of 3 engineers have create the smart noise cancelling ear buds.
Benefit: To help deliver a peaceful sleep regardless of our surroundings.
How it works: Hush reduces sound in two ways: The sound eliminating foam provides passive noise reduction as a first sound barrier. The in-ear speaker plays a track to mask any residual sound that the earplugs do not block out.
Mood and mental health
Example: Brain-sensing headbands –Muse, created by Canadian tech company InteraXon
Benefit: The brain sensing headband helps you get the most out of your meditation practice by giving you real time biofeedback of what’s going on in your mind.
How it works: The headband uses brain-sensing technology to measure whether your mind is calm or active, and translates those signals into guiding sounds. Use the app to monitor your progress.
Example: Simi hormone-tracking
Benefit: Help women predict their future moods and fertility.
How it works: A saliva-based monitor and app analytics, through its calendar interface, the prototype can issue a warning when the user might be grumpy – handy for important meetings.
Example: Oxie – the first, smart, neck-worn air purifier
Benefit: It purifies the surrounding air from smoke, microorganisms and allergens.
How it works: Sleek enough to fit under your shirt collar, it places you in an “invisible bubble“
How it works: The rug is fitted with hydraulic connections that plug into domestic radiators, allowing it to heat up to 60⁰C every few month to kill off dust mitest. Soon to be released in Japan, British brand Dyson’s latest humidifier combines its bladeless technology with ultraviolet light to kill off 99.9% of waterborne bacteria.
So, the disruption in terms of wellness iseverywhere and the digital is definitely the future of the grocery market !
As of today the beautech, global beauty devices market, is set to grow from $19.4bn in 2014 to $54.2bn in 2020
In fact always more brands are investing in developing technologies to bring innovative new devices to market. The Beautech, smart and intelligent devices will dramatically shape product development and future routines of the beauty market. Therefore, professional devices are empowering beauty consumers who are seeking cheaper, but no less effective alternatives to salon and clinic solutions, offering devices they can use in their own hone whenever they want.
Hereunder is a selection of the hottest beautech nnovations:
1 – Panasonic Beauty Premium Booster Mask
The Panasonic Beauty Premium Booster blends technology and cosmetics, as well as steaming tools with the traditional beauty mask. This high-tech face mask promises to moisturize and maintain the health of skin. It can be combined in a beauty routine with skincare products and could be a great value adding to premium brands either in a ritual at home or in a spa/beauty salon.
2 – The ‘DermLite’ smart skin scanner
It enable consumers to track the health of their skin using the simply device and their existing smartphone. The ‘DermLite’ allows users to detect skin changes sooner and even take photos of it with the medical-grade optical lens for comparison or sharing with a health care professional. This tool is a potential combination for pharmaceutical and premium health brands to increase their diagnostic potential and personalize their beauty routines.
3 – Biologic Micro Current Eye Mask & Eye Patch
Biologic micro-current can replenish electric energy to skin to re-stimulate the vitality of cells. It will fight the wrinkles and make the skin more elastic and pampered. The devices need to be applied 3 min per morning/evening and the benefits can be increased with the following application of a beauty serum.
4 – Breathometer Mint
Simply place Mint in your mouth, let it automatically draw a sample of the air in your mouth and within seconds the Breathometerapp on your smartphone will let you know the quality of your breath, as well as how hydrated you are. This tool is a potential diagnostic device for toothpaste and mints brands. like Signal or Colgate.
5 – 3D Printing Make-Up
It all starts with a simple, intuitive mobile application where the user can choose from a library of dozens of pre-set looks. Once chosen, the look can be previewed on an image of the users face, and if they like wha they see, they simply place their face into the printer, it scans their facial geometries and then 3D prints the make up onto their skin in just 30 seconds. Professional make-up artists and premium brands can use it in their diagnostic to increase their precision and client satisfaction, the application can also be potentially linked directly to a e-commerce website for a in-home sotion.
6 – iRestore Laser Hair Growth System
The iRestore Laser Hair Growth System is engineered to be an effective means of stopping hair loss from occurring and helping to reinvigorate hair follicles to promote natural growth.The helmet uses a series of non-invasive laser that are focused on the scalp to penetrate the upper level soft skin and help to nourish the follicles. This enables the scalp to be a healthier environment for hair to continue to grow and a place for old follicles to begin growing again.
7 – Color-Matching Dye Machine
The conceptual ‘Color Pick’ Hair Dye Machine would be able to scan the person’s current hair, given the option to go darker or lighter, then provide the perfect amount of dye needed. This is a tool that professional brands like Schwarzkopf Professional,L’Oreal or Tigi can propose to their hairdressers clients as a combination to their dying portfolio.
As of today L’Oreal is investing a lot in this smart tech and just recently announced a strategic investment in “Founders Factory”, a multi sector digital accelerator and incubator, which will allow L’Oreal to deeply connect itself to a global ecosystem of world-class start-ups and entrepreneurs operating in the field of beautech.
Walmart & Five elements robotics to develop shopping carts
According to information from Bloomberg, the American giant of supermarkets Walmart carry on innovation while they are working with the “Five Elements Robotics” company for testing a robotic shopping carts prototype for supermarkets. Walking the aisles of a supermarket, slalom between the carriages, the rolling baskets and pallets, squint, clear the shelves to find the desired product, queuing and pushing his heavy cart to the parking lot. And if the chore of grocery shopping disappeared, not through the e -commerce box ? This is an option that Walmart could offer its customers.
A way to compete with e-commerce players
Allow customers to more easily find the products from their shopping list and avoid pushing heavy loads. Rival the comfort of online business At a conference organized by Bloomberg, Wendy Roberts, founder and CEO of the company Five Elements Robotics, said that this kind of technology was a real opportunity for physical stores to compete with the comfort that offer the giants of commerce line. According to a person familiar with the Walmart, which has not yet officially communicated on this project would currently testing in its laboratory prototype.
Listing, mapping, paying and following you to your truck!
According to the website of Five Elements Robotics, Dash would be able to save the shopping list, map the store and navigate autonomously to bring the as soon as possible the desired product customer to scan items, record the payment and follow the customer in the parking lot to his car. The gain provided by a robotic cart in 2017 seem obvious, however the feasibility of such a service is not. Indeed, supermarkets are an unstructured environment littered with obstacles of all kinds (pallets, shopping carts, customers, staff, etc.).
Based on 3D camera and sensors
A 3D camera and ultrasound sensors will really be sufficient to allow the robot to navigate safely and effectively? To perceive their environment correctly and learn how to avoid the dangers, the robot will probably rely on powerful deep learning algorithms to cope with all kinds of situations. It seems that the robotics company has made huge progress on these issues as it says on its roadmap that Dash will enter in production phase from the beginning of 2017.
Remember the images of these futurist kitchens, with robots everywhere, smart mixers and a woman in apron smiling?
Well tomorrow, it might look a bit like this, for housewives under 50 and less. Because the robot associated with artificial intelligence is creating autonomous kitchens where recipes are designed by software and service provided by robots. So, tomorrow, you will never eat horse despite you because you will scan this piece of meat and check it composition. You’ll compose your dinners in the cloud and organize your lunches in the first pro resto 3 stars led by a robot.
In a near future, your kitchen will be packed with artificial intelligence and it’s a software that will amaze you nights, cooking your own meals full of data!
Food Chatbots are on the Fast Track
Bot fever has taken over the world: just few days ago Facebook and Pizza Hut have gone head-to-head with new chatbots allowing digital contacts on your phone whom you can text if you want something done.
For the curious one who want to know if buying 3 of these blessed BBQ bacon cheeseburger Pizza will get you an additional FREE Supreme Pizza, this is a revolution. Facebook bot can even connect with your Pizza Hut account, in the aim to list your past orders. You know, in case somebody asks you to prove that you’ve never had Hawaiian before. But what if you eat healthy and don’t like pizza?
Well then, you’ll probably enjoy chatting with Whole Foods’ Facebook bot instead. It’s not a delivery bot like Pizza Hut’s.
Instead, it features thousands of curated recipes you can explore using keywords (e.g. vegetarian or gluten-free) and emoji. Since it’s not clear when Whole Foods’ bot is coming out, you may want to keep an eye out for it. Similar to other social media bots, you can access them by striking up a conversation with the companies’ official social media accounts through Facebook Messenger or Twitter DM.
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Artificial intelligence is a just like a Tsunami…
The ramp-up of artificial intelligence consequences on economic growth, employment and more broadly on the overall management of our societies bear no relation with a common market innovation, it’s a total “transition”!
Notice that we henceforth use the word “transition” and not “disruption” anymore because this already happened! This technology automates a lot of valueless added job, and for the valley, it makes not doubt that there are two kind of person in our world: the ones who think AI is amazing and the one who didn’t try it yet! So yes – as large retailers begin to employ armies of chatbots and real bots to answer millions of queries ranging from the silly to the convoluted, customer service will lose its human touch. And we have to thank god for that because call centre employees are the “most unhappy and isolated group of office workers.” In fact, a 2013 survey found that these employees experienced the poorest interpersonal relationships compared to other professions and workplaces. They also found that call centre workers were twice as likely as other groups to report breakdowns in home relationships as a result of workplace problems. Dailymail
Help it to fire you
Artificial intelligence threatens 140 millions of jobs and with the emergence of this technology innovations, is foodservice labor force in danger?
According to a recent study of the US Office of Economic Research , the demand for skilled jobs , after rising sharply in the last quarter of the twentieth century , decreases dramatically since the past fifteen years. While economists are obviously in disagreement on the reasons explaining this phenomenon , they are confident that this development is primarily related to the acceleration of major technological breakthroughs, especially in the field of robotics and digital technologies. For the McKinsey Institute , the loss of skilled jobs could reach up to 140 million jobs globally by 2025 …In the Food indsutry, AI is not only invading food prep, it is also encroaching upon customer service, with restaurants using iPads for food ordering and AI-driven food servers. With that said, artificial intelligence has the potential to eliminate foodservice labor force. Since minimum wage proposals and the labor costs have increased across the United States, it’s not difficult to see where the AI path in foodservice industry is going, Nacs.
The AI is a true cutting edge technology, the new baby of the valley and the window open on a brand new way to deliver services. Nevertheless our society are they willing to make that shift, massive consumers will they really give it a twist…Finally AI raises a real topic : is AI coming to help us or to reemplace us?
The supermarket is dead, long life to the supermarket!
While I was waiting the digital new upcoming innovations, I really thought that the supermarket was dead! But in reality, supermarket is moving faster than expected! Many consumers love having groceries delivered to their door, but there is still a huge number of shoppers that love going to the store and personally select their products. It is clear that the “digitization” of the store is becoming a key issue in many sectors of distribution and the Grocery retail is not being outdone. Several technologies and techniques are promising in the context of “digitization” of supermarkets, provided they are well controlled. Bellow, find the Techingrocery selection of the 15 most disruptive innovation to change the face of supermarkets as we know!
1. IBeacon Reinvents Proximity!
This technology uses Bluetooth transmitters. It locates smartphones or tablets customers and send them offers, discounts or contextualized information depending customer geolocalisation. This technology is driven by Apple but it is available on all Android devices ( from 4.3) equipped with a Bluetooth 4.0 chip. We can interact with the customer via the application on his smartphone. Platforms like Rover, Bealder or Beaconstream address this kind of personalized content. Here a short video to understand the IBeacon technology:
Why people are getting crazy with this innovation?
Brick-and-mortar retail stores are particularly excited about this technology. Location sensitivity allows physical retail to push deals and coupons to those nearby and heat map visitor concentration to track which displays are generating attention and which are being ignored. Enhanced traffic tracking and the ability to precisely target nearby users will bring to physical stores advantages once held only by online retailers. Target, the second largest general merchandise retailer in the U.S embrace this technology and started beacon implementation in 50 of its stores nationwide. But the mains groceries retailer leader as Tesco, Target, Walmart, Waitrose, Auchan seems to be enthousiast about IBeacon.
2. Improve your Experience with Augmented Reality Glasses…
The chain Intermarché ( Les Mousquetaires ) set test a prototype of glasses connected ( Wuzic of French origin ) , proposed by the Digitas agency. They allow the consumer to be guided to the shelves according to the list of previously entered races and to receive information on demand.
3. Or Skip the Glasses and Draw your Smartphone!
Ads Reality ( A.i.Solve , UK ) is a mobile application to highlight products or retain customers and analyze data. Another app ‘ Interactive Environments ” plans advertisements on very large screens or specially equipped shop windows to display images in augmented reality.
4. Kitchen Connected
Be connected to your supermarket from home! This remote device allows the consumer to add articles to his shopping application through the barcode or by vocal recognition. Amazon Dash, hiku by chronodrive, Pikit by Carrefour or Api by Intermarché want to take this innovations wave and introduce the day to day of their customer.
The main 3 reasons why you should provide this service to your customers!
According to an internal survey of Hiku, 69 % found it very convenient. In addition, 77% would recommend it to a friend or relative.
New Chronodrive customer spend on average 40 minutes on the internet’s first order, this decrease to 16 minutes for regular customers and less than 5 minutes for Hiku users.
The Kitchen device own a scanner for barcode products as well as an integrated microphone which use voice recognition. In the test, 70% of requests was made by voice!
5. “Everything Bar code”: Soon a new Standard!
Digimarc and GS1 US are collaborating to expand their barcode around the world. Printed everywhere on the product, the invisible global bar-code allows a faster collection of products in the cashier line. This increase the efficiency of the store but it’s not all. The printed code can be combined with 2D codes or serial number allowing authentification, direct marketing or redirection toward information, photos, vidéos ect…
6. Electronic Labels
On the supermarket shelfs are emerging IT solutions , such as Nutri Info, for developing recipes. The tool is based on a database of all ingredients, salt contents , sugar, fat, additives, allergens … On a radius of sale , the system allows users to edit labels with the composition as if it were industrial products.
7. Connected Labels to Push Promotions
Based on NFC (Near Field Communication ), it allows the consumer to get its smartphone product information, to shop and to enjoy discount coupons. It’s also a solution for supermarket with pickupstore services to help the employees save time during the preparation.
8. RFID to track each Step of your Supply Chain
RFID makes its way into the distribution , especially for critical sectors , such as meat, requiring foolproof tractability. RFID tags are affixed to the packaging as on pallets . They capture and provide information that can check during all stages of the distribution chain without the possibility of hijackings or incursion. It remains to miniaturize chips and optimize their interconnection with a remote communications.
9. Tracking Customer Buying Journey
Publicis Shopper ( France ) tracks the customer buying journey (in opt- in). They recently won two marketing prize (Atedem and POPAI) with “Share a Coke” campaign in supermarkets about shopping experience in-store of Coca cola. Same in UK with Ditto for Shoppertrak.
10. Measuring the Traffic Flows Instore
Bumbee Labs (Sweden) has people positioning systems. The IOPS application ( Indoor outdoor positioning system) measures the flow of traffic in malls or public space.
11. Best before Date Management to Reduce Wastage
Checkpoint developed a new system based on RFID label technology which help stores to limit their food wastage while making money. Mostly used on premium product due to the price of RFID labels, the solution allow the real-time updating of the stock after being scanned on the cashier line. An inventory of soon to be expired product is created and the shelf manager can use it to run some promotion to push them. According to checkpoint, The bêta version succeeded in decreasing loss from 35% and increasing sales from 7%.
12. LocalEyes & Mobeye Mission your Customers to Help You
These app allowing consumers to some accomplices to be paid by the marks so they took pictures on the location of the marks, on prices displayed on the juxtaposition of competing products , etc. – A solution already adopted if tested by Danone, Heineken.
13. Robots & humanoid Are Coming!
We Robots ( Attraktion company , Austria) have 3D sensors, and a display with keyboard . Mounted on wheels , they move independently and offer customers practical assistance : map of the store special requests on keyboard , etc.). See also Sephora -other models.
14. Wipro controls Your Shelves Filling
The indian company Wipro Technology proposes an automated system to control your shelves are well filled. In this purpose they use a robot similar to an Ipad up on a gyropode which reviews regularly each shelf. It detects if a product is missing to trigger a replenishment, misplaced products are target and the information is sent to the shelf manager to replace them. It could also allow to the brands like Nestlé, Danone ect… to monitore their product placement from the headoffice, but this will surely be depending the retailer…
15. Toshiba Invents the Instant Cash Checkout
Based on the use of three 3D cameras, the machine identificate firstly the customer, then scans the whole cart. Each packaging is identificated helped by 500 differents characteristiques dots to allow this performance.